Investing in content management

Can you spend money on a Content Management System and actually save money by doing so?

 

There is a popular consumer logic that asserts spend and save is an economic reality, but does it really apply to buying a Content Management System? Does it deliver real business improvement?

 

Perhaps not so during the expansive e-commerce rollouts of the dot.com boom when very large sums of money were spent implementing Content Management Systems. Often high expectations led to disappointment as it became clear that the 'solution' was in fact an elaborate tool kit and that significant additional effort and resources would have to be committed to build and configure the capability required.

 

Today's climate is very different. Investors are more cautious. Naïve expectations and the willingness to spend large sums of money have been replaced by a far more critical attitude, which demands value for money and will not tolerate over budget projects that fail to deliver.

 

However, the issues of content management have not gone away. In the context of a maturing e-commerce market and e-government initiatives, the need is greater than ever. End-users expect comprehensive high quality information to be available online.

 

Web sites are growing ever larger and more complex and the costs of managing them are escalating. The essential question is this; can you spend money on a Content Management System to save money for the business? We think the answer is yes.