Achieving compliance with a CMS, continued
Donna Smillie, who heads the RNIB's web accessibility team,
said: 'The biggest problem is that it devalues the logos - if a
site is claiming a certain level people won't trust it, because
more often than not they don't comply.' She also said that one
possible reason for the discrepancies could be that councils are
simply running automated checks for accessibility, when additional
manual checks are needed to ensure a site qualifies.
For us, this really starts to get at some of the root causes
of the accessibility compliance challenge.
The marketplace is full of products that can tell
organisations when a site is out of compliance, according to that
product's particular interpretation of a certain accessibility
standard. But there are certainly a few issues here.
Firstly there are different standards, particularly if you are
dealing with a global audience.
It is much, much easier to generate a list of non-compliant
code than generate replacement code that complies with the
accessibility standards yet still delivers a usable site for the
visual browser.
Many of the accessibility checking tools are freely available
on the web. To use these quite often means that content has to
already be live before checking can be undertaken and sometimes it
is only feasible to check a few pages at a time rather than an
entire site.
But we would suggest that perhaps the biggest reason the local
authority sites failed, or wrongly accredited themselves in that
survey is that managing websites is a continual process. We would
imagine that a fair proportion of those sites were originally
designed for a high degree of compliance but, what may have been a
AAA compliant site at launch has had this compliance eroded over
time as changes are made to content without the proper reference to
accessibility guidelines.
We believe a better philosophy to follow is encapsulated by
these following sayings
"Catch a man a fish, feed him for a day. Teach him how to
fish and feed him for life."
"I hear and I forget. I see and I remember. I do and I
understand."
(Confucius 551-479 BC)
In other words, we, as a content management system vendor
could give you a set of AAA compliant templates and
style-sheets with which to launch your site. It means we can tick
the compliance box and you can too – at least for the launch of
your site. We could also provide training about accessibility
compliance to developers and users. But the better thing to do
would be to build in the compliance standards into the system
itself. Therefore, as content is developed day by day, week by
week, month by month the system continues to teach whoever is using
it which accessibility compliance issues they should be addressing,
why it’s important and also how they should do it. Better still,
link the guidance with freely available, regularly updated open
source code that contains the latest guideline developments
It may not surprise you to hear therefore that we, at
Immediacy, have done just these things in the 5.1 release of our
web content management system. To find out more on this follow the
link to the
Immediacy built-in accessibility
checker.
Before we move on from the issue of accessibility
compliance, it may interest you to know that the Disability Rights
Commission (DRC) has commissioned the British Standards Institution
(BSI) to produce new guidance to plug the knowledge gap it
identified during its extensive research into website accessibility
over the last couple of years. The guidance will aim to inform
those involved in web development of their obligations and of good
practice in this area. This guidance takes the form of a Publicly
Available Specification (PAS) and, although not a full British
Standard, it is being developed using the same rigorous processes.
It is due to be published this Autumn and will be updated every two
years as a minimum.
The PAS - 'PAS 78: Guide to good practice in designing accessible
websites' - will remind web developers of the vital importance of
Web standards and describe the standards that websites should
conform to. It will also tackle many of the myths and confusions
surrounding web accessibility.
You can be sure that one of the key elements of this new guide
will be something called XHTML compliance.
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