Tunbridge Wells Borough Council Choose Immediacy for Quality Websites

Immediacy, part of the Mediasurface group, Europe’s leading content management solution provider, today announced a new business contract for Immediacy WCMs 6.0 with Tunbridge Wells Borough Council, helping them create better transactional websites.

26th March - Immediacy, one of the leading UK content management solution providers (part of the Mediasurface group (UK, AIM: MSR)) today announced that Tunbridge Wells Borough Council have purchased Immediacy WCMs 6.0 suite for the re-launch of their public facing websites and community micro sites. The project has been driven by the council’s ongoing commitment to deliver a greater transactional functionality on its website and achieve improved accessibility.

With 25,000 unique visitors to www.tunbridgewells.gov.uk monthly, this project will encourage even more citizens to transact online by delivering enriched, accessible content from a more easily managed, compliant platform.. In addition to improving information delivery to the public, Tunbridge Wells Borough Council is seeking to raise its accessibility rating and Immediacy WCMs 6.0 will help it to meet its obligations to equality and anti-discrimination laws.

Tunbridge Wells Borough Council selected Immediacy following an extensive evaluation of content management solutions against key criteria including ease of management, the potential for collaborative working with other Kent Local Authorities and the technical agility of the solution for administering their intranet, Councillor extranet and new increased microsites. ,. Immediacy WCMs 6.0 was able to demonstrate specific features suited to council use, such as the built-in Accessibility Checker, taxonomy, and ability to integrate with Microsoft SharePoint.

Andy Cole, Head of Customer Access and Business Transformation explains;

‘We are constantly pushing to deliver greater quality of service from our websites. Around 65% of our citizens have access to broadband in their own homes and more and more of them are choosing the web to access council services. Immediacy is a powerful solution that will help us achieve greater accuracy of content and give us the technical flexibility to deliver interactive solutions. By delivering greater functionality online we can ensure consistently high quality and accessibility to council services. Immediacy is already used by a number of Local Government customers in Kent. This will provide opportunities for collaborative working. The sharing of knowledge, experience and skills will help us to deliver reliable and efficient service delivery.’

By delivering the functionality to meet these goals, Immediacy will enable the devolution of day to day content maintenance to the fifty plus content authors throughout the council. Built-in workflow, web asset management and versioning tools - which issue automatic content revision alerts - will directly reduce site upkeep costs and at the same time ensure the accuracy and relevance of information served to the public.

Following the launch of the main website, Tunbridge Wells Borough Council will develop its microsites for various community groups. The council also plans to repurpose content to take full advantage of multi channel delivery and publish services to iDTV.

Andy Peart, Chief Marketing Officer at Mediasurface said,

‘We are excited to be working with another Kent Council. Tunbridge Wells Borough Council has some ambitious plans for the website from the introduction of interactive media to the launching of secure councillor extranets. These goals, combined with their drive for better day to day management, means that Tunbridge Wells will fully utilize the functionality of Immediacy to delivery a truly superb quality of service to their citizens.’

Tunbridge Wells Borough Council’s main website www.tunbridgewells.gov.uk will be the first site to re-launch in April 2008.

Ends

About Tunbridge Wells Borough Council

Tunbridge Wells is committed to improving the quality and customer-focus of service delivery and as such, its mission for customer services is: ‘Easy access to high quality, cost efficient services’.

The Council’s strategic plan clearly sets out its ambition to deliver high quality services and to improve customer service and satisfaction by delivering three essential ingredients: accessibility - quality - value for money.

About Mediasurface

Mediasurface is a global provider of web content management solutions allowing businesses to easily manage their internet, intranet and extranet websites. Mediasurface solutions power sophisticated, content-driven websites ranging from Global 1000 companies to thousands of sites for medium and smaller businesses. Familiar, easy-to-use interfaces deliver unrivaled content management and enterprise search capabilities.

Morello is an enterprise solution that has changed the face of content management and is used to power sophisticated intranets, extranets, websites and other digital channels for Global 1000 companies.

Immediacy is an intuitive website and intranet management solution for the connected enterprise that makes it easy for anyone to create and maintain high quality websites.

Pepperio is a one-stop-shop package for SMEs exclusively offered by Mediasurface’s network of accredited Pepperio partners, allowing smaller businesses to easily run professionally designed websites for a low fixed monthly fee.

Mediasurface operates through wholly owned subsidiaries and partners across Europe, USA and Asia Pacific. www.mediasurface.com

Except for the historical information contained herein, the matters discussed in this news release include forward-looking statements that may involve a number of risks and uncertainties. Actual results may vary significantly based upon a number of factors including, but not limited to, risks in product and technology development, market acceptance of new products and continuing product conditions, both here and abroad, release and sales of new products by strategic resellers and customers, and other risk factors detailed in the Company's most recent annual report and other filings with AIM.